Case Studies

Real-world outbound training and team building case studies delivered for large corporate groups across industries in India. All programs are designed for behavioural impact, collaboration and leadership alignment.

CASE STUDY 1: IT & Software Company – Cross Functional Team Building

Industry: Information Technology

Group Size: 180 Employees

Program Duration: 2 Days Outbound Training

The Challenge

Rapid organisational scaling created strong functional silos between development, QA and customer support teams. Each group operated with its own priorities, timelines and success metrics, leading to misalignment during project handovers. Communication became transactional and reactive, trust eroded over missed commitments, and teams focused more on defending responsibilities than solving problems collectively. Managers found it difficult to influence beyond their functions, impacting delivery speed and client satisfaction.

Outbound Training Solution

  • Mixed-team problem solving activities
  • Strategic outdoor simulations under time pressure
  • Trust-building and leadership challenges
  • Structured debriefs connecting activities to workplace behaviour

Outcome

  • Noticeable improvement in cross-team collaboration
  • Higher accountability and role clarity
  • Managers adopted shared problem-solving frameworks

CASE STUDY 2: Manufacturing Plant – Safety & Team Synergy Outbound Program

Industry: Manufacturing

Group Size: 220 Shop-floor & Supervisory Staff

Program Duration: 1.5 Days

The Challenge

Increasing production pressure and tight delivery schedules led teams to prioritise output over coordination and safety discipline. Shift-wise communication gaps resulted in incomplete handovers, assumptions and unsafe workarounds. Supervisors struggled to enforce safety ownership without appearing restrictive, while workers viewed safety protocols as compliance tasks rather than shared responsibility. This created gaps in accountability, rising near-miss incidents and reduced trust across shifts.

Outbound Training Solution

  • Safety-based experiential challenges
  • Team tasks focusing on planning and risk identification
  • Shift-handover communication activities
  • Reflection on safety leadership and shared responsibility

Outcome

  • Improved safety awareness and reporting
  • Better coordination between shifts
  • Stronger ownership mindset on the shop floor

CASE STUDY 3: Banking Organization – High Performance Team Building Offsite

Industry: Banking & Financial Services

Group Size: 150 Participants

Program Duration: 2 Days

The Challenge

Aggressive targets and performance pressure intensified friction between sales, operations and service teams. Each function optimised for its own KPIs, often at the cost of customer experience and cross-team cooperation. Conflicts escalated during peak periods, communication became blame-oriented, and accountability was diluted across handoffs. Leaders recognised the need to move from departmental success to collective ownership of customer outcomes.

Outbound Training Solution

  • Customer journey based outdoor simulations
  • Team decision-making and accountability challenges
  • Trust and communication experiential activities
  • Branch-level action planning

Outcome

  • Improved cooperation between departments
  • Higher customer focus across teams
  • Better accountability and collaboration scores

CASE STUDY 4: Pharma Company – Emerging Leaders Outbound Training

Industry: Pharmaceutical & Healthcare

Group Size: 130 High Potential Managers

Program Duration: 2.5 Days

The Challenge

High-potential managers transitioning into leadership roles struggled to balance performance delivery with people management. Limited exposure to real leadership challenges resulted in hesitation around delegation, feedback and influencing senior colleagues. New managers often relied on authority rather than engagement, leading to dependency within teams and reduced confidence in decision-making. This impacted team morale, productivity and leadership credibility.

Outbound Training Solution

  • Leadership role-based outdoor challenges
  • Coaching and feedback simulations
  • Values-driven leadership reflections
  • Workplace action learning assignments

Outcome

  • Stronger leadership confidence
  • Better people management capability
  • Higher engagement in teams

CASE STUDY 5: FMCG Company – National Sales Team Building Program

Industry: FMCG & Retail

Group Size: 260 Sales Professionals

Program Duration: 1 Day

The Challenge

Post-merger integration brought together sales teams with different cultures, operating styles and regional mindsets. Aggressive targets increased internal competition, reinforcing territory-based silos and reduced collaboration. Sales professionals focused on individual numbers, while alignment on common strategy and shared success remained weak. Leadership needed to rebuild trust, unify the force and shift focus from individual wins to collective market growth.

Outbound Training Solution

  • Large-group energisers and engagement activities
  • Market strategy simulation games
  • Trust and collaboration based team challenges
  • Sales vision and commitment exercises

Outcome

  • High energy and team bonding
  • Reduced regional silos
  • Shared market-winning mindset

CASE STUDY 6: Telecom Company – Collaboration & Execution Alignment Program

Industry: Telecommunications

Group Size: 200 Mid-Level Managers

Program Duration: 2 Days

The Challenge

Frequent changes in targets, processes and leadership priorities had created confusion and resistance among managers. Teams worked hard but lacked alignment, resulting in blame-shifting, defensive communication and missed execution deadlines. Managers struggled to influence peers across functions, and collaboration often broke down during pressure situations.

Outbound Training Solution

  • Cross-functional execution simulations
  • Decision-making challenges under ambiguity
  • Peer influence and trust-based activities
  • Debriefs linking behaviour to daily execution challenges

Outcome

  • Improved collaboration across departments
  • Stronger ownership of decisions
  • Better handling of ambiguity and pressure

CASE STUDY 7: Logistics Company – Coordination & Accountability Outbound Training

Industry: Logistics & Supply Chain

Group Size: 170 Operations & Planning Staff

Program Duration: 1.5 Days

The Challenge

High dependency between warehouses, transport teams and planning units caused frequent delays and conflict. Teams focused on protecting their own KPIs rather than end-to-end delivery, leading to finger-pointing when things went wrong. Communication was reactive, last-minute and often incomplete, impacting service quality and morale.

Outbound Training Solution

  • Process flow and dependency-based simulations
  • Planning vs execution outdoor tasks
  • Communication accuracy and handover challenges
  • Reflection on ownership beyond individual roles

Outcome

  • Improved end-to-end thinking
  • Better communication during handovers
  • Reduction in blame culture

CASE STUDY 8: Infrastructure Company – Leadership Ownership & Safety Culture Program

Industry: Infrastructure / EPC

Group Size: 240 Site Engineers & Project Leads

Program Duration: 2 Days

The Challenge

Tight project timelines and cost pressures led to compromised communication, unsafe shortcuts and low reporting of risks. Supervisors hesitated to raise concerns upward, while leadership assumed compliance without real behavioural ownership. This disconnect increased operational risks and reduced trust on project sites.

Outbound Training Solution

  • Risk-based outdoor simulations
  • Leadership accountability challenges
  • Safety ownership and decision-making exercises
  • Debriefs on courage, responsibility and consequences

Outcome

  • Stronger safety leadership mindset
  • Higher openness in reporting risks
  • Improved trust between site teams and leadership

CASE STUDY 9: Tech Startup – Culture, Ownership & Leadership Alignment Offsite

Industry: Technology Startup

Group Size: 110 Founders, Managers & Leads

Program Duration: 2 Days

The Challenge

Rapid hiring and growth diluted the original startup culture. New managers lacked clarity on decision rights, accountability and people leadership, leading to confusion and burnout. Founders felt execution was slipping, while teams felt micromanaged and unheard.

Outbound Training Solution

  • Ownership and accountability simulations
  • Leadership communication challenges
  • Values and culture alignment exercises
  • Action planning for scalable leadership practices

Outcome

  • Clear leadership ownership models
  • Stronger trust between founders and teams
  • Renewed cultural alignment

CASE STUDY 10: BFSI Shared Services – Process Ownership & Team Alignment Program

Industry: Banking / Shared Services

Group Size: 190 Process & Quality Teams

Program Duration: 2 Days

Objectives

  • Improve process ownership beyond functional silos
  • Strengthen accountability and inter-team coordination
  • Reduce dependency-related conflicts

The Challenge

Multiple teams handled interconnected processes but operated with a narrow task-based mindset. Errors were escalated without ownership, and teams often waited for instructions rather than taking initiative. Pressure to meet SLAs increased stress, mistrust and defensive communication between functions.

Outcome

  • Improved end-to-end process ownership
  • Better collaboration between process teams
  • Higher confidence in cross-functional decision-making

CASE STUDY 11: Automotive Company – Team Discipline & Execution Excellence

Industry: Automotive Manufacturing

Group Size: 210 Engineers & Supervisors

Program Duration: 2 Days

Objectives

  • Build task discipline and execution ownership
  • Improve coordination between production and maintenance
  • Strengthen leadership presence on the floor

The Challenge

Strict timelines and continuous production pressure caused teams to bypass standard processes. Departments blamed each other for breakdowns, while supervisors avoided difficult conversations. This resulted in repeated errors, frustration and declining morale.

Outcome

  • Improved cross-department coordination
  • Higher accountability among supervisors
  • Better adherence to execution processes

CASE STUDY 12: ITES Organization – Engagement, Ownership & Workforce Stability

Industry: ITES / BPO

Group Size: 300 Team Leads & Managers

Program Duration: 1.5 Days

Objectives

  • Improve people engagement and ownership
  • Reduce burnout and people-management stress
  • Strengthen team leadership skills

The Challenge

High attrition, shift pressure and performance metrics dominated daily conversations. Managers focused on numbers while emotional fatigue and disengagement grew within teams. Trust issues surfaced, leading to absenteeism and reduced discretionary effort.

Outcome

  • Improved leadership empathy and communication
  • Stronger bonding between managers and teams
  • Positive impact on engagement indicators

CASE STUDY 13: Real Estate Firm – Site Leadership & Coordination Program

Industry: Real Estate & Construction

Group Size: 160 Site Managers & Engineers

Program Duration: 2 Days

Objectives

  • Improve site-level leadership effectiveness
  • Enhance coordination between contractors and staff
  • Build communication accountability

The Challenge

Multiple contractors, rotating manpower and tight delivery dates created chaos at project sites. Instructions were misinterpreted, accountability was unclear and conflicts escalated rapidly. Leadership presence was inconsistent, impacting delivery quality.

Outcome

  • Better communication clarity on sites
  • Improved coordination with contractors
  • Stronger leadership control and confidence

CASE STUDY 14: Hospital Group – Collaboration, Care & Crisis Response Training

Industry: Healthcare / Hospitals

Group Size: 140 Doctors, Nurses & Admin Teams

Program Duration: 2 Days

Objectives

  • Improve coordination during high-pressure situations
  • Enhance mutual respect across roles
  • Strengthen crisis response teamwork

The Challenge

Intense workloads, emotional stress and hierarchical barriers limited open communication. Departments operated independently, affecting care continuity during emergencies. Burnout and interpersonal friction reduced trust and cooperation.

Outcome

  • Stronger cross-role collaboration
  • Improved crisis coordination
  • Better emotional resilience and trust

CASE STUDY 15: Power Sector – Ownership, Safety & Accountability Program

Industry: Energy / Power

Group Size: 230 Engineers & Field Officers

Program Duration: 2 Days

Objectives

  • Strengthen safety ownership
  • Improve coordination between field and control teams
  • Build leadership accountability under risk conditions

The Challenge

Routine exposure to risk led to overconfidence and procedural shortcuts. Communication gaps between field teams and supervisory staff increased safety incidents. Responsibility diffusion reduced proactive ownership.

Outcome

  • Higher safety awareness and discipline
  • Improved reporting and communication
  • Stronger responsibility mindset

CASE STUDY 16: IT Services – One Day Team Building & Collaboration Program

Industry: IT Services

Group Size: 140 Employees

Program Duration: 1 Day

Objectives

  • Improve collaboration and trust
  • Break team silos
  • Boost engagement and morale

The Challenge

Teams working on parallel projects interacted minimally outside task dependencies. Communication remained functional, trust was limited, and collaboration was reactive. Leadership needed a high-impact intervention to reconnect teams without disrupting operations.

Outcome

  • Improved openness and bonding
  • Higher team engagement
  • Better informal collaboration post program

CASE STUDY 17: Manufacturing Unit – Workforce Engagement One Day Team Building

Industry: Manufacturing

Group Size: 200 Operators & Supervisors

Program Duration: 1 Day

Objectives

  • Build teamwork across shifts
  • Strengthen coordination and communication
  • Improve ownership mindset

The Challenge

Monotonous routines and target pressure reduced engagement levels. Shift-based teams worked in isolation, causing misunderstandings and reduced cooperation. The organisation needed a short yet impactful engagement initiative.

Outcome

  • Increased energy and morale
  • Better shift-level cooperation
  • Positive attitude towards teamwork

CASE STUDY 18: Corporate Group – Leadership & Team Alignment Outbound Retreat

Industry: Conglomerate

Group Size: 120 Senior Managers

Program Duration: 2 Days

Objectives

  • Align leadership on execution priorities
  • Strengthen trust and shared responsibility
  • Improve peer-level collaboration

The Challenge

Business units operated independently with limited integration. Strategic discussions rarely translated into collaborative execution. Leaders needed alignment beyond meetings and presentations.

Outcome

  • Clear leadership alignment
  • Improved peer collaboration
  • Shared execution mindset

CASE STUDY 19: Regional Sales Team – One Day High Energy Team Building

Industry: Sales / Distribution

Group Size: 180 Sales Executives

Program Duration: 1 Day

Objectives

  • Rebuild motivation post target cycle
  • Encourage collaboration over competition
  • Create positive sales momentum

The Challenge

Continuous pressure to achieve numbers led to fatigue and competitive silos. Teams rarely collaborated or shared best practices. Leadership needed to rejuvenate the sales force within a single day.

Outcome

  • Renewed motivation
  • Stronger peer interaction
  • Collective sales focus

CASE STUDY 20: Startup Organization – One Day Culture & Team Bonding Offsite

Industry: Startup / Digital

Group Size: 90 Team Members

Program Duration: 1 Day

Objectives

  • Strengthen team bonding
  • Reinforce startup culture
  • Improve cross-role understanding

The Challenge

Rapid growth led to fragmented communication and cultural dilution. New hires lacked connection with founding team members. A lightweight but meaningful team intervention was required.

Outcome

  • Stronger cultural connection
  • Improved team communication
  • Higher engagement levels

CASE STUDY 21: Educational Institution – Staff Team Building & Engagement Program

Industry: Education

Group Size: 120 Teaching & Admin Staff

Program Duration: 1 Day

Objectives

  • Improve coordination between departments
  • Boost morale and engagement
  • Build mutual respect

The Challenge

Academic and administrative teams worked in silos with minimal interaction. Workload pressures reduced collaboration and empathy. Leadership required a positive team reset without downtime.

Outcome

  • Improved collaboration
  • Better workplace harmony
  • Renewed team energy

CASE STUDY 22: Retail Chain – Store Team Building & Alignment Program

Industry: Retail

Group Size: 160 Store Managers

Program Duration: 1 Day

Objectives

  • Align store teams on service standards
  • Improve teamwork across locations
  • Build ownership mindset

The Challenge

Multiple stores operated with inconsistent practices. Store managers faced pressure targets with limited peer collaboration. A compact program was required to unify teams quickly.

Outcome

  • Shared service mindset
  • Better peer networking
  • Improved leadership confidence

CASE STUDY 23: Corporate Office – Culture & Engagement Reset Workshop

Industry: Corporate Services

Group Size: 150 Employees

Program Duration: 1 Day

Objectives

  • Improve engagement
  • Rebuild trust and openness
  • Enhance teamwork

The Challenge

Remote work and operational stress reduced emotional connection between colleagues. Teams felt disengaged and disconnected from shared values. Leadership wanted a fast cultural rejuvenation initiative.

Outcome

  • Improved team bonding
  • Higher engagement
  • Positive work climate

CASE STUDY 24: Hospitality Group – Service Excellence Team Building Program

Industry: Hospitality

Group Size: 130 Frontline Staff

Program Duration: 1 Day

Objectives

  • Enhance teamwork in service delivery
  • Improve communication and coordination
  • Boost service mindset

The Challenge

High guest expectations and shift pressures caused stress and miscommunication. Departments operated independently, impacting service quality. The organisation needed fast alignment across service teams.

Outcome

  • Better coordination
  • Improved guest focus
  • Stronger service culture

CASE STUDY 25: CSR Initiative – NGO Partner Team Building Program

Industry: NGO / CSR

Group Size: 100 Volunteers & Coordinators

Program Duration: 1 Day

Objectives

  • Strengthen teamwork among diverse volunteers
  • Improve coordination and planning
  • Build shared purpose

The Challenge

Volunteers came from varied backgrounds with limited prior collaboration. Execution delays and coordination issues affected impact delivery. A single-day program was required to align the group quickly.

Outcome

  • Stronger volunteer collaboration
  • Clear role understanding
  • Improved program execution

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